Getting Started:

Select the example that best describes you:

I am an existing NHVR Portal User / I have an Access, Registration or Vehicle Standards account in the NHVR Portal:

We have set up your account and also set the main contact listed in existing Accreditation records as the account admin user. Additional Accreditation contacts will be added to the account with ‘User submitter’ permissions.

  1. Log in using your existing password

  2. Accreditation will display in the side navigation

  3. To use the service complete ‘user verification’ if you have not done so in the past

  4. Set up your nominated ‘Legal Representative’

  5. You can now view your Accreditation records within the NHVR Portal.

For existing accounts, if your existing NHVR Account name is different to your Accreditation Account Name it is possible a duplicate account may have been set up when NHVAS data was transferred into the NHVR Portal.

Where there is a different registered company name (ACN) to the ABN or company initially set up in the NHVR Portal, these accounts will need to be merged.

Please contact the NHVR Call Centre for help in merging duplicate accounts.


I have never used the NHVR Portal before:

We have set up your account and also set up the main contact as the *'Director' and/or 'Individual' as the Legal Representative on the account and the admin user.

Note: *The Legal Representative for an ACN registered company must be a current Director and for an individual, the name to which that accreditation is granted.

  1. Log in by selecting ‘Forgot your password’ on the login page (https://www.service.nhvr.gov.au)

  2. Use the exact address your received this email on as your login

  3. Set up a new password and then return to the NHVR Portal and login

  4. Accreditation will display in the side navigation

  5. To use the service complete ‘user verification’ if you have not done so in the past

  6. Set up your nominated ‘Legal Representative’

  7. You can now view your Accreditation records within the NHVR Portal.

Accreditation Modules:

The Accreditation unit is part of the Productivity and Safety Division that oversees accreditation of heavy vehicle operators in relation to various modules of the National Heavy Vehicle Accreditation Scheme (NHVAS).

The Modules being:

  • Mass Management

  • Maintenance Management

  • Fatigue Management (Basic and Advanced)

Through the Portal you are able to establish, maintain and manage accreditation.


Follow below steps to start using the modules.

Establish Accreditation

Maintain Accreditation

Manage Accreditation

Important Things to Note

  • Establish –

    For the first granted accreditation, a participant’s management system must undergo an Initial compliance audit of each module between six (6) and seven (7) months after the effective date of the accreditation.

  • Maintain –

    An application to maintain accreditation can be submitted six (6) months prior and no later than one (1) month before the accreditation expires.

  • Compliance Audit Application (initial and maintain) –

    A Compliance Audit Application must be submitted to the NHVR no later than 28 days prior to an audit being conducted.

    The application states the following:

    · the booked audit date

    · the address where the audit will be undertaken

    · the nominated NHVAS Approved Auditor (please ensure you have contracted the nominated auditor prior to completing the application)

    Approval of the nominated date, address and auditor is at the discretion of the NHVR.

Quick Tips

How do I order replacement Accreditation Labels?

How do I update drivers in NHVAS Fatigue modules?

How do I add or remove vehicles from NHVAS modules?

How to submit a Maintain NHVAS Application?

How do I Exit NHVAS?

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