Who can access the Intercept Outcomes Tool?
From 31 March 2026, access is available to NHVAS-accredited operators as part of a staged rollout.
There will be broader industry access later in 2026.
How do I access the Intercept Outcomes Tool?
To access the Intercept Outcomes Tool:
1. Create or log in to your NHVR Go account (only operators with an active account can access the tool).
2. Verify your identity within NHVR Go. This step must be completed before you can link any registrations.
3. Link all your vehicle registrations using the NHVR Go Registration Module. Step-by-step guidance is available in the NHVR Go training videos on the Registration Services Module. Please note – your account access level must be set to Administrator to link vehicle registrations.
4. Ensure that you are authorised to view the Report (Manage Customer Account > Users > Click on your name > Reports > Intercept Outcomes Tool > Authorised) Please note – only users with admin-level privileges can authorise users to view the tool.
5. Access the Intercept Outcomes Tool via the Compliance Module (Compliance > Reports > Analytical Reports > Intercept Outcomes ORPP).
Before accessing the report, you must confirm that you are the registered owner (or authorised representative), have obtained consent from all current drivers, and will comply with the privacy safeguards in the NHVR Go Terms of Use, using the data only for fleet self-management and HVNL primary duty compliance.
*Please note – All information in the NHVR Go Registration Module is received from the National Exchange of Vehicle and Driver Information System (NEVDIS) via the relevant state or territory transport authority the heavy vehicle is registered in. If there is an error with the registration data, we recommend contacting the relevant state or territory transport authority responsible for the registration of the vehicle.
Is there a cost to use the tool?
No. The Intercept Outcomes Tool is free to access to use through NHVR Go.
Will all intercepts be visible in the tool?
No. Only intercepts conducted by the NHVR will be visible.
Some of the reasons operators may not see an intercept or intercept outcomes include:
it is new and the data has not yet been updated
it is historical in nature and not available
the NHVR did not conduct the intercept.
Will I be able to view all defect information?
For defects, the tool is only able to display information received by the relevant NHVR systems. Operators may not see a defect if it is newly issued and the data has not yet been updated. If it relates to historical information which is no longer available, or if the NHVR has not been provided with the relevant details operators will not be able to view it.
Currently, only defect notices issued by the following authorities are visible:
NHVR
Previous state or territory transport authorities under the HVNL (prior to transition of road services to the NHVR)
South Australia Police (SAPOL)
Please note: Defects and other compliance actions will only be visible to the registered owner of the non-compliant vehicle.
What information does the Intercept Outcomes Tool provide?
Operators will get visibility of the following:
vehicle particulars (VIN/chassis number, plate number)
the State the vehicle was intercepted/defect notice issued
the date and time the vehicle was intercepted
date the compliance action (i.e., defects, infringement, education, etc.) was issued
defect notice number
National Heavy Vehicle Inspection Manual component affected
defect severity
the number of offences identified within the intercept
the offence category (i.e., mechanical, fatigue, registration, mass, etc.)
HVNL risk level (i.e., minor, substantial, severe, critical).
Why is the same defect notice showing multiple times?
When an issued defect notice includes multiple defects, each defect will appear as an individual line in the Intercept Outcomes Tool. You can quickly identify this by checking the defect number and the date of issue.
Will an operator be able to clear defects or action an infringement notice through NHVR Go?
No. The Intercept Outcomes Tool is a platform to view intercept outcomes and compliance actions issued to heavy vehicles.
Defects must still be cleared through the process specified by the relevant state or territory transport authority. Further information on heavy vehicle defects and the clearance process can be found at Heavy Vehicle Defects webpage.
Current review and payment processes detailed on the infringement notices should be followed.
Can an operator print an infringement/defect notice?
No. This function is not currently available through NHVR Go. Operators are encouraged to put processes in place to ensure their drivers report non-compliant intercepts in a timely manner. For notices issued by other agencies, operators should contact the issuing authority directly to obtain a copy.
How often is the Intercept Outcomes Tool updated?
The Intercept Outcomes Tool is updated daily for intercept details and compliance outcomes issued by the NHVR. Defects issued by external state or territory agencies may take longer as the system is dependent on those agencies providing the data.
I can see a non-compliant intercept; however, there is no associated compliance action entry?
This can occur if you own a vehicle that was part of a combination found to be noncompliant during an intercept, but the compliance action was issued to a component (i.e., Prime Mover or Trailer) that is not registered to you. In these cases, the compliance action details will not be visible to you and will only be visible to the owner of the non-compliant component.
Example: If your prime mover was towing another company’s trailer and the defect was issued to the trailer, you will see the non-compliant intercept but not the compliance action.
There is an error in the Intercept Outcomes Tool. Who do I contact?
NHVR Go accurately reflects all internal NHVR records. If you find an error, please contact us directly so that we can investigate further.
For defects that are issued by external agencies, the NHVR is unable to update or rectify this information. If you find an error or missing information, you must contact the agency directly. It is important to keep records of your defect clearances in addition to using the Intercept Outcomes Tool.
Please note: Due to variations in processing by the respective issuing agencies, a cleared defect may not be reflected in NHVR Go immediately.
I have linked my registrations, why can’t I see the Intercept Outcomes Tool in NHVR Go?
From 31 March 2026, access to the Intercept Outcomes Tool will be limited to operators accredited under the National Heavy Vehicle Accreditation Scheme (NHVAS). This forms part of a staged rollout to test the tool and gather industry feedback. The tool will be made available to the broader industry at a later date.
How is Driver Information used?
As a driver, some of your work-related information may be visible to the operator. This is limited to what is necessary for them to meet their legal obligations, including managing their fleet, ensuring safety, and complying with HVNL primary duties.
Operators are required to handle this information in line with strict privacy safeguards and can only use it for lawful purposes such as monitoring compliance, supporting safe driving practices, and meeting workplace safety responsibilities.