This guide explains how user-based security rules control who can change access on road segments in Network Management. It describes what happens if you try to edit roads you do not manage and what you should do if you cannot edit a segment you believe is yours. It also outlines how co-managed roads are handled in Network Update Requests.

NHVR Portal account with Road Manager access.

Access to Access Management, Vehicle networks and Road management in NHVR Go.

Understanding of how to open a network and create a Network Update Request.

Date of last review: [19 02 2026]

1. Open the NHVR Portal, go to Access management and select Vehicle networks. Open the network you wish to review.

2. If you need to change access, create or open a Network Update Request so the network is in Edit mode.

3. Use any of the Network Management tools (Pan and Select, Area tool, Route Selection tool, All in My Area of Responsibility) to select road segments you want to change.

4. If a selected area includes segments that belong to another road manager, or that are private or unmanaged, the system will note these and may display an error before allowing you to open the context menu.

5. If you attempt to change access on a segment that is not assigned to you, the system will prohibit the change. You will not be able to approve, restrict, condition or remove access on that segment.

6. When this occurs, open the Road management tools and claim the road segment if it should be managed by your organisation, following your internal processes. This is the only method to resolve the issue.

7. If the segment is correctly co-managed (for example where councils share a boundary), be aware that the corresponding co-manager must also approve any proposed changes in the Network Update Request before it can be finally submitted.
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8. If you identify that co-managership is incorrect, use the Road Management section to update the road management database so the correct manager(s) are recorded.

If you receive an error when trying to change access, check whether the segment is actually in your area of responsibility; security rules prevent you from changing other road managers’ segments.

Use the Area tool carefully; large selections may include segments you do not manage, which will trigger security messages until those segments are removed or road management is updated.

For co-managed roads, remember that both managers must agree before changes are committed, which can affect how quickly Network Update Requests progress.

If you consistently cannot edit roads you believe you manage, review the Road Management records for those segments and update them as required.

Check your organisation’s internal process for managing road ownership, co-managership and boundary roads.

Contact the NHVR Road Management or Network Management support team if you believe the security settings on a segment are incorrect or you cannot resolve an ownership issue.