What this guide does
This guide explains how to review a proposed change of road managership and decide whether to accept or reject it. This guide shows how to open the request from an email or system notification and where to find it in the Road Update Requests (RUR). This guide helps you understand that all proposed changes in a request must be accepted or rejected together, and that managership does not change until both parties agree.
Prerequisites
NHVR Portal (NHVR Go) account with Road Manager access.
Access to the Road Management tools under Roads and assets.
Authority within your organisation to accept or reject proposed managership changes.
Date of last review
Date of last review: [03 03 2026]
Step-by-step instructions
Open the email you received from NHVR Go about the proposed road managership change or log in to NHVR Go and check the notification bar at the top right of the screen.
Click the URL in the email or the notification entry to go directly to the proposed change, where the affected road segments and proposed manager are shown.
3. Review the details of the proposal, including:
a) Which segments are affected.
b) Who the current manager is.
c) Who is proposed as the new manager or co-manager.
4. If you cannot locate the proposal from notifications, open the Road Update Requests (RUR) view from the Road Management home screen.
5. Use filters (for example by status, date or parties) to find the relevant change and select the row to view full details.
6. Decide whether to accept or reject the proposed change. At this time, all changes within the request must be accepted or rejected together.
7. Record your decision in the system using the available Accept or Reject option for the request.
8. Once you have recorded your decision, the system updates the status and retains the request in the Road Update Requests (RUR). The road vests with the original manager until both parties have agreed to the change.
Tips and common issues
You can always find a request again through the Road Update Requests (RUR), even if you close the email or notification.
Requests must be accepted or rejected in full; partial acceptance is not supported.
If you believe the proposed managership is incorrect, reject the request and follow up with the proposing road manager to clarify.
Remember that until both parties have agreed, the road manager recorded in the system remains unchanged.
Where to get help
Check your organisation’s internal procedures for who is authorised to accept or reject managership changes.
Contact the NHVR Road Management or Network Management support teams if you cannot open, filter or update a request.