This guide explains what unmanaged roads are and how they appear in Road Management and Network Management. This guide describes how a road manager can claim unmanaged roads for their organisation without needing further approval. This guide also explains what happens when another manager is proposed as manager for an unmanaged segment and how rejections return the segment to unmanaged status.

NHVR Portal (NHVR Go) account with Road Manager access.

Access to the Road Management tools and Network Management maps.

Authority to claim roads on behalf of your organisation.

Date of last review: [04 03 2026]

1. Log in to NHVR Go.

2. Open Road Management or Network Management from the left-hand panel, depending on whether you are working on managership or network access.

3. Use the map to view roads in your area of responsibility. Unmanaged roads are shown in pink on both Road Management and Network Management maps.

4. Identify unmanaged road segments that should be managed by your organisation. These are roads that currently do not have a manager listed.

5. Use the Road Management tools to claim the unmanaged segments for your organisation. As described in the user guide, unmanaged roads can be claimed by a road manager for themselves with no further approval required.

6. For any change where you propose that another road manager (not your organisation) should manage an unmanaged segment, submit a normal road managership proposal so the recipient can accept or reject the change.

7. If the recipient road manager rejects such a proposal, the road segment reverts to unmanaged status and continues to appear in pink.
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Claim unmanaged roads that genuinely fall in your area of responsibility to avoid access and consent issues later.

When proposing another manager for an unmanaged road, remember that they must agree; otherwise the segment will revert to unmanaged.

If you cannot change access on a road you believe you manage, check whether it is still listed as unmanaged and claim it using Road Management tools.

Check your organisation’s asset and boundary records if you are unsure who should manage a particular unmanaged road.

Contact the NHVR Road Management or Spatial support team if unmanaged roads appear in unexpected locations or cannot be claimed.

Accepting or rejecting a road managership request – How to review and decide on an incoming road managership change request

Managing co managed roads – How to set up, modify or remove co managed road arrangements and understand their impact on permits and Network Update Requests

Withdrawing a road managership request – How to withdraw a road managership request that was created in error

Managing co managed roads – How to set up, modify or remove co managed road arrangements and understand their impact on permits and Network Update Requests

Viewing the road managership audit trail – How to view the audit trail of road update requests, their status and parties involved