This guide explains how system notifications work for Network Update Requests and how to use them to track progress. It describes when notifications are sent and how different parties use them as the NUR moves through the workflow. Use this guide to understand what to look for in your notifications while managing or approving NURs.

NHVR Portal account with Road Manager or Access Policy access, depending on your role.

Access to Network Management and relevant NURs.

Date of last review: [24 02 2026]

1. Log in to NHVR Go.

2. Check the notification bar at the top right-hand corner of the screen for new system notifications.

3. Click the notification icon to view recent notifications.

4. Look for notifications related to Network Update Requests, such as:

a) A new NUR has been submitted for your review.
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b) A subsequent stage is ready (for example ready for co manager assessment).

c) An Information Request has been sent to you.

5. Click on a notification to open the linked NUR or workflow screen.

6. Review the NUR details and use the appropriate workflow tools (for example, start review, respond to information requests, approve or close) as required.

7. Repeat this process regularly while you are responsible for a NUR to ensure you action all required steps in a timely way.

Notifications are sent between stages so that the next responsible party is alerted when it is their turn to act.

If you are expecting a notification but cannot see it, refresh the page or confirm you are logged in under the correct organisation.

Check both email and system notifications, as Information Requests generate both.

If multiple people share an account, agree who will monitor notifications so actions are not missed.

Check your organisation’s internal process for monitoring and responding to notifications.

Contact the NHVR Network Management or Spatial support team if notifications do not appear as expected.