What this guide does
This guide explains how to save a Network Update Request (NUR) as a draft and then submit it for review using the workflow tools. It helps you avoid losing work, perform internal checks, and complete the final submission so the NHVR can assess the proposed changes.
Prerequisites
NHVR Portal account with Road Manager access.
Access to Network Management and an existing Network Update Request with all required segment changes applied.
Any internal reviews or approvals required by your organisation understood and planned.
Date of last review
Date of last review: [20 02 2026]
Step-by-step instructions
1. Open the NHVR Portal and log in using your Road Manager account.
2. Open the relevant network and the Network Update Request you want to save or submit.
3. Review the left-hand panel to confirm all segment changes and conditions are correctly summarised.
4. Move your cursor to the right-hand side of the page and click within the workflow tools area to open the workflow drawer.
5. Click Save to save the Network Update Request in draft format. All segments in the NUR are outlined with a thick black border to show they are included in the request.
6. Continue editing and periodically repeat Step 5 to avoid losing work. If you attempt to close the NUR without saving, the system displays an alert.
7. If an internal review is needed before submission, use the workflow functions to:
a) Assign the review to an internal team member, or
b) Create an update request task for a colleague.
8. Once all changes and internal reviews are completed, open the workflow drawer and locate the Submit field.
9. If you intend to duplicate this change to other networks, configure duplication options before final submission (see “Duplicating a Network Update Request”).
10. Click Submit. A summary of the NUR appears for a final check. Review the synopsis carefully.
11. Tick the two required check boxes confirming the Terms and Conditions and information sharing settings.
12. Confirm submission. After submitting, no further changes can be made to the NUR, including title, segments or access decisions.
Tips and common issues
Save frequently while editing to avoid losing work if your session times out.
If the Submit option is not available, check whether co-managed segments still require consent, or internal tasks are outstanding.
Remember that changes are not applied to the live network until the NUR is submitted, approved by NHVR and published, which may include a waiting period for reduced access changes under the Heavy Vehicle National Law.
Where to get help
Follow your organisation’s internal process for reviewing and approving NURs before submission.
Contact the NHVR Network Management support team if the NUR cannot be submitted or you receive unexpected errors.