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Withdrawing a road managership request – How to withdraw a road managership request that was created in error

What this guide does

This guide explains how to withdraw a road managership change request that was submitted in error. This guide shows how to find the request in the Road Transfer Requests table and mark it as withdrawn. This guide also clarifies that withdrawn requests remain visible in the audit trial but can no longer be accepted or rejected.

Prerequisites

NHVR Portal (NHVR Go) account with Road Manager access.

Access to the Road Management tools and Road Transfer Requests table.

You must be the proposer (originating party) or have authority to withdraw the request in your organisation.

Date of last review

Date of last review: [03 03 2026]

Step-by-step instructions

1. Log in to NHVR Go using your Road Manager account.

2. Open the Road Management under Roads and assets from the left-hand panel.

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3. Open the Road Update Requests (RUR):
a) Under Roads and assets from the left-hand panel.

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b) From the Road Management home screen

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4. Use the filters (for example by status, date, road segment, or proposer) to find the transfer request you want to withdraw.

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5. Confirm that the request has not yet been accepted or rejected by the recipient, as withdrawal is only possible before they decide.

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6. Click on the row for the relevant change to open its details.

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7. Choose Withdraw request from the available actions.

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8. Confirm the withdrawal when prompted. The request status is updated so it can no longer be accepted or rejected but remains in the audit trail.

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Tips and common issues

Only requests that have not yet been accepted or rejected can be withdrawn; once a decision is recorded, the request must be managed using normal road management processes.

Withdrawn requests still appear in the audit trail so there is a complete history of proposals and outcomes.

If you cannot see the Withdraw request option, check whether you have the correct permissions or whether the request has already been actioned.

Where to get help

Check your organisation’s process for correcting managership proposals that were sent in error.

Contact the NHVR Road Management support team if you cannot locate or withdraw a request that appears to still be pending.

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