This guide explains the high level process used by the NHVR Access Policy team to review and approve Network Update Requests. It outlines how a review is started, what is checked, and how approvals are applied. Use this guide if you are involved in Access Policy review or need to understand what happens to a NUR after submission.

NHVR Portal account with Access Policy or equivalent approval access.

Access to the relevant Network Update Requests for review.

Understanding of safety requirements and the Heavy Vehicle National Law (HVNL) as they relate to network access.

Date of last review: [25 02 2026]

1. Log in to NHVR Go.

2. Open Access Management then Vehicle Networks and find the network with the NUR you need to review.

3. Select the relevant Network Update Request from the left panel to open it in edit or review view.

4. Use the map and left panel to review the proposed changes, including added or removed roads and any conditions or restrictions.

5. Open the workflow tools drawer if required and select the appropriate option to start the review process.

6. As you review, use the commentary and review fields to note any safety or HVNL concerns, missing segments, or condition issues.

7. If more information is needed, create an Information Request to the originator or another party.

8. Once satisfied that the request is safe and compliant with the HVNL, record your decision to approve the NUR in the workflow.

9. Confirm the approval so the NUR can move towards publishing on the network.

Every NUR is checked both for safety and for compliance with the HVNL, and also for errors such as missed segments or conditions.

If the NUR proposes reducing access, the HVNL 28 day waiting period applies and the system will enforce this before changes are published.

Use Information Requests early if you are unsure about intent, infrastructure limits or local conditions.

If you cannot see a NUR you expect to review, check that it has been submitted and not left in draft.

Follow NHVR internal Access Policy procedures for detailed review criteria.

Contact the NHVR Access Policy or Network Management support teams for assistance with complex or contested NURs.